Frequently asked questions


How do I return to you?
Do you want to return an order? click here

If you would like to exchange for a different style or a different size, this is completely free for you. We will send the new package within 3 working days of receiving your return package.

Do you want the money back? Then it costs only DKK 39 and you receive your money within 5 working days from when we receive your return package.

You can return a package if:

1. The goods appear brand new.
2. There is NO make-up, perfume, sweat or smoke smell, or other things that detract from the value of the item.
3. The clothes must be sent back in original packaging, with original neck tags and hang tags.
4. Your return package must be sent no later than 30 days after you have received your package.

Shipping - Order before 15.30, then your order will be sent the same day

Denmark: (1-2 days)
Package shop: NOK 29 (Free over NOK 199)
Home delivery: NOK 59

Germany: (1-3 days)
Package shop: €6.95 (Free over €79)
Home delivery: €13.95

Sweden: (1-3 days)
Package shop:
Home delivery:

Netherlands: (1-3 days)
Package shop:
Home delivery:

Norway: (2-4 days)
Package shop:
Home delivery:
There will be customs duty on the order

Other countries: (2-8 days)
Within the EU:
GLS: €10

Outside the EU:
GLS: €19
There will be customs duties on the order outside the EU

How long is your delivery time?
It depends on the country you live in.
Our packages are always sent the same day if you order before 3:30 p.m.
However, we can have a longer delivery time on pre-orders, this will always be stated in the product description.

Do you ship outside Denmark's borders?
Yes we do. We ship to all countries in the world.

Inside EU: (1-4 days delivery time) (No taxes will be added)
Outside EU: (1-8 days delivery time) (Local duties are not included)