Delivery and return

If you are looking for information about delivery or returns, you have come to the right place.

Find the details below.

Delivery

Select your country/region for more information

Order before 15.30 and have it delivered the next working day.

Expected delivery time: 1-2 business days
Shipped with GLS:
Package shop: NOK 29 (Free over NOK 199)
Home delivery: NOK 59

Expected delivery time: 1-3 working days
Shipped with GLS:
Package shop: ‚ā¨6.95 (Free over ‚ā¨79)
Home delivery: ‚ā¨13.95

Expected delivery time: 1-3 working days
Shipped with GLS:
Package shop: ‚ā¨6.95 (Free over ‚ā¨79)
Home delivery: ‚ā¨13.95

Expected delivery time: 1-3 working days
Shipped with GLS:
Package shop: ‚ā¨6.95 (Free over ‚ā¨79)
Home delivery: ‚ā¨13.95

Expected delivery time: 2-5 working days
Shipped with GLS:
Parcel shop: ‚ā¨6.95 (Free over ‚ā¨79) Home delivery: ‚ā¨13.95

NOTE:
Custom fee will be added to your order

Expected delivery time: 2-8 working days
Shipped with GLS: ‚ā¨10

Delivery time unknown

Shipped with GLS: ‚ā¨19
Custom fee will be added to your order

Return

You can return an item if:

1. The goods appear brand new.
2. There is NO make-up, perfume, sweat or smoke smell, or other things that detract from the value of the item.
3. The clothes must be sent back in original packaging, with original neck tags and hang tags.
4. You have not exceeded your return period of 30 days.


Do you have a complaint?

We are sorry that you had a bad experience with a product.

Before sending the item back, you must contact us.

Contact us at kundeservice@pitaya.dk

RETURN GUIDE

Hand in your return free of charge at our store in Badstuegade 14, 8000 √Örhus C

Guide to returns:

1. Use our return portal in this link: Return portal

2. Hand in the package at the nearest GLS Parcel Shop.

We will deduct the cost of the return when we refund you.

Complaints / Complaints


Do you have a complaint and want to complain about a product? Then you must contact us first.

Use the email kundeservice@pitaya.dk

Guide to returns:

1. Use our returns portal in this link: International Returns

Complaints / Complaints


Do you have a complaint and want to complain about a product? Then you must contact us first.

Use the email kundeservice@pitaya.dk